The mediator is a neutral, intermediary expert facilitating meaningful communication between the parties. The mediator helps to clarify the nature of the conflict, reveals its real causes, keeps emotional reactions in the right direction, and redound parties to reach an agreement that is acceptable for both of them.
The mediator respects and treats the needs and interests of the parties to the conflict equally.
The mediator only guides the process, does not force, does not make a decision, and does not judge.
The necessary decisions are made by the parties themselves.
The mediator is a specially-trained and prepared expert who was admitted to the list of mediators of the Ministry of Justice.